FAQ

Are these umbrellas really for both sun and rain?

Yes! Our umbrellas are designed with special UV-protective coatings that block harmful ultraviolet rays while also being fully waterproof. Whether it’s shielding you from the scorching sun or a sudden downpour, our umbrellas provide stylish and reliable protection year-round.

Can these umbrellas handle windy days?

Absolutely! We use a combination of lightweight aluminum alloy frames and flexible fiberglass ribs engineered to withstand strong winds. This combination allows the umbrella to flex rather than break during gusty conditions. However, we recommend avoiding usage during severe storms or hurricanes for your safety.

What size are the umbrellas when opened and folded?

Our compact umbrellas typically open to a canopy diameter of about 38 to 40 inches (96 to 102 cm), offering ample coverage for one person. When folded, they are conveniently sized around 7.5 to 8 inches (19 to 20 cm) in length, making them easy to carry in purses, backpacks, or briefcases.

How should I care for my umbrella?

To extend the life of your umbrella:

  • Always open your umbrella fully after use in the rain and allow it to air dry to prevent mold and odors.
  • Avoid using harsh detergents or machine washing.
  • Store your umbrella in a cool, dry place away from direct sunlight to preserve fabric color and quality.

What materials are your umbrellas made from?

We select premium materials including UV-resistant polyester fabric for the canopy, corrosion-resistant aluminum alloy for the shaft and ribs, and durable fiberglass for added flexibility and wind resistance.

Are your umbrellas environmentally friendly?

We are committed to sustainability by using recyclable materials where possible and designing products built to last, reducing waste and encouraging mindful consumption.

What is your return and exchange policy?

We offer hassle-free returns and exchanges within 30 days of purchase. If you’re not completely satisfied with your umbrella, please contact our support team at service@shophia.shop and we will guide you through the process.

Do you provide warranty on your umbrellas?

Yes, all our umbrellas come with a limited warranty covering manufacturing defects. Should you encounter any issues, please reach out and we will work to resolve your concerns promptly.

How lightweight are these umbrellas?

Designed with portability in mind, our umbrellas are lightweight — generally weighing between 8 to 12 ounces (225 to 340 grams) — perfect for daily use without adding bulk to your bag.

Can I use these umbrellas for outdoor events like weddings or photoshoots?

Definitely! Our elegant designs and high-quality materials make them suitable for special occasions, offering both functionality and style.

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